Understand the Impact of COVID-19 on the Retail Industry

Even items that are typically bought in-store, such as groceries, household essentials, and personal care necessities, have seen a huge increase in online orders. This is dramatically changing the landscape of online commerce.

In contrast, 40% of respondents stated that they want to continue shopping online. Consumers, on the other hand, expressed a high preference for free and reliable delivery. Customers may have been patient with some delays during the worst COVID-19 passages, but after the worst is through, they should expect faster deliveries.

What does this imply for your company? Over time, you should see an increase in online buying, which is fantastic news. To stay competitive and exceed customers’ delivery expectations, you must focus on efficient and free shipment whenever possible.

About the Author

Donald Gonsalves is the founder of Enthof Creatives and a regular writer for the website’s blog. He has more than 2 decades of experience in marketing, sales and branding. His need to research and learn more about these segments in never ending. To contact him, just drop an email to donald.g@sh118.global.temp.domains